062717_YKBP_A10.pdf
10 Broadcaster Press
June 27, 2017 www.broadcasteronline.com
Universal
Design for
Customer
Satisfaction
Workshop
BROOKINGS, S.D. - SDSU
Extension is collaborating
with Western Resources
for Independent Living to
host the third in a four-part
workshop series designed
to increase business owner
awareness on the experiences of customers with
disabilities.
Universal Design for
Customer Loyalty workshop
is free and will be held July
11, 2017 at SDSU Extension
Rapid City Regional Center
(711 North Creek Drive,
Rapid City SD 57703) from
noon to 1 p.m. MT. Lunch
will be provided.
Universal design will be
explored during this session.
"Often times we see universal design shown as ramps
and grab bars," said Leacey
E. Brown, SDSU Extension
Gerontology Field Specialist. "These are accessible
design features. What makes
universal design different is
its focus on the needs of all
people who use the space."
Chad Ratigan, Executive
Director, Western Resources
for Independent Living
added.
"We want to add design
to the discussion about customer service. When we are
aware of how design impacts
the experiences of our customers, we are able to take
steps to enhance the experience of our customers."
More on Universal Design
for Customer Loyalty
Easy Sudoku This workshop is meant
Puzzles by KrazyDad
to be a conversation starter.
"We hope to continue the
conversation and provide
6support to businesses and
1
organizations seeking to
their understanding
8increase 5 4
of how design impacts their
1customers," Brown said.
2
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2017 Governor’s
Agriculture
Summit
7
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To register1
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3visit the Western Resources
5
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For Independent Living web1
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information,
contact Leacey E. Brown,
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BROOKINGS, S.D. - Jack Davis, SDSU Extension
4 7 5 6 9 3 8 1 2
Repair & Remodel
Crops Business Management Field Specialist will be
Last Tuesday’s
among the panelists discussing business succession
Sudoku Solution
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Carpentry, Decks,
1 6 7 4 8 5
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Interior & Exterior Painting,
5 4 8 2 3
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cultural Summit, July 12 and 13, at the Dakota Event
9 2 3 6 1 7 5 4 8
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Refinishing, Drywall, &
Center in Aberdeen.
© 2008 6 7 5 8 4 2 3 1 9
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To register for this event, visit the SD Governor's
Check next Tuesday’s paper for5
3 9 2 7 6 1 4 8
8 3 9 4 5 2 7 6 1
Agricultural Summit website or call the South Da18 Years in Business
8 today’s 4 6 2
2 5 7 3 9 6 4 1 8 the solution to 1 9 5 7 puzzle. 3
kota Department of Agriculture at 605.773.5111.
7 5 4 3 2 6 8 9 1
3 9 1 7 8 4 6 2 5
Free Estimates
Along with Davis, the succession planning panel
4 8 6 5 2 1 3 7 9 ch BOOK 63 2 3 6 1 9 8 7 5 4
#7
includes; Will Walter, South Dakota Center for Farm/
Ranch Management,
MTI and Stephanie Judson, S.D. Community
Foundation.
The panel discussion will take place
from 1:30 to 3 p.m.
The panel will present information about
their programs and
what they have experienced when helping
businesses make the
transition to the next
generation.
Time will be allowed
for questions about
Register online at vermillionsoccer.org
succession planning
from the audience, so
Questions can be sent to vermillion.soccer@gmail.com
bring your succession
planning questions.
su do ku
605-670-2161
Vermillion Youth Soccer league
Fall Registration
Open June 19-July 19
Season runs from August 7-October 14
Open to Birth Years 2013-2004