012318_YKBP_A4.pdf
4 Broadcaster Press
January 23, 2018 www.broadcasteronline.com
Tourism Industry
Members Honored By
Gov. Daugaard
PIERRE, SD – Gov. Dennis Daugaard and the South Dakota Department of Tourism presented awards
to tourism industry members the
evening of Thursday, January 18th at
the 2018 Governor’s Conference on
Tourism in Pierre.
The 9th Annual Rooster Rush
Cacklin’ Community Award went
to the community of Pierre for its
efforts to welcome pheasant hunters to the state. The Pierre Chamber
of Commerce organized giveaways,
hosted concerts, and held a craft and
vendor fair for hunters’ wives.
“Pierre once again rolled out
the orange carpet and went above
and beyond to make our pheasant
hunters feel extra special,” said Gov.
Daugaard.
The George S. Mickelson Great
Service Awards were given to The
Lodge at Deadwood, Rush Mountain
Adventure Park, and Crazy Horse Memorial. This award honors businesses, communities, or organizations
that have done an exemplary job of
exceeding visitors’ expectations in
customer service.
“Our winners are constantly
evolving to meet the wants and
needs of today’s visitor and working
to increase their length of stay in our
state,” said the governor. “They are
raising the bar on customer service.”
The Excellence in Tourism Innovation Award is given to an industry
partner for their innovative thinking
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in making their destination, business,
or attraction even more appealing
to visitors. This year’s award was
given to The Great Plains Zoo and
Delbridge Museum of Natural History
for their marketing and promotions
efforts surrounding the hosting of
two koalas, which resulted in a nine
percent increase in visitation.
“The Great Plains Zoo has been
expanding and upgrading its offerings for the past decade but really
knocked it out of the park when they
created a promotion that had visitors
extending their stay to experience
it,” stated Gov. Daugaard.
This year, a brand new award was
presented to three industry members
from across the state who displayed
outstanding and genuine hospitality to visitors. The Ruth Ziolkowski
Outstanding Hospitality & Customer
Service Award was given to Pouran
Borchardt from the Children’s Museum of South Dakota in Brookings,
Rita Franz from the Black Hills Visitor
Information Center in Rapid City, and
Dennis Scott from the Prehistoric
Indian Village in Mitchell.
“These industry members represent the generosity and hospitality
that Ruth showed visitors each day.
I thank them for extending South
Dakota kindness to everyone they
meet,” said Gov. Daugaard.
The A. H. Pankow Award recognizes a representative of the media
for showing superior interest in and
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coverage of the South Dakota tourism industry. The Meredith Corporation and Midwest Living Magazine
were awarded the honor for their
tireless promotion of South Dakota
as a premier vacation destination to
their millions of readers.
“Meredith Corporation and
Midwest Living has been a longtime
advocate for South Dakota travel and
know South Dakota as well as most
of us living here. They are consistently touting the state as a ’must-see’
destination to the entire country,”
said the governor.
Lastly, the Ben Black Elk Award
honors an individual who makes
outstanding contributions to the
state’s visitor industry. This year’s
award was given to Craig Pugsley for
his 40 years of service to the tourism industry through his work with
Custer State Park.
“Craig is credited with helping
shape the annual Buffalo Roundup
and Arts Festival into the worldclass, three-day event it is today.
He has also been involved in efforts
promoting the city of Custer and the
entire Black Hills region, believing
that all destinations benefit when
travelers come to see our icons,”
said the governor.
The South Dakota Department
of Tourism is comprised of Tourism
and the South Dakota Arts Council.
The Department is led by Secretary
James D. Hagen.
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